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Terms of Service

Last updated: May 13, 2026

Effective date: May 13, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the HydrHealth: Kidney Stone Free mobile application (the "App"), provided by HydrHealth ("we," "our," or "us").

By creating an account, signing in, downloading, installing, or using the App, you agree to be bound by these Terms, our Privacy Policy, our Medical Disclaimer, and any additional terms and conditions that may apply. If you do not agree to all of these terms, you must not access or use the App.

By registering an account or using the App, you expressly acknowledge and agree that:

  • You have read, understood, and agree to be bound by these Terms
  • You have read and accept the Medical Disclaimer and Privacy Policy
  • The App does not provide medical advice and is not a substitute for professional healthcare
  • You consent to the collection and use of your information as described in the Privacy Policy
  • You are at least 16 years of age

2. Description of Service

HydrHealth provides a comprehensive kidney stone management platform for informational and educational purposes only, including:

  • Kidney stone tracking and self-monitoring tools (water intake, jumping/exercise duration, pain level)
  • Diet and nutrition guidance, including Dietary Reference Intakes (DRI), Upper Tolerable Intake Levels (UL), and food nutrition data
  • Knowledge articles and curated health information (the "Understand" section)
  • Community features, including user-generated journey stories, comments, likes, and bookmarks
  • Action tracking and journey archives
  • AI-powered nutrition summaries and personalized recommendations

The App is for informational and educational purposes only. It is NOT a medical device, diagnostic tool, or substitute for professional medical advice.

3. User Accounts

3.1 Account Creation

You must create an account to access most features. You may register using:

  • Email address with a one-time password (OTP) verification code
  • Google Sign In
  • Apple Sign In

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for:

  • Safeguarding your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We are not liable for any loss or damage arising from your failure to maintain the confidentiality of your credentials.

3.3 Account Termination

You may delete your account at any time by contacting support@hydrhealth.com. We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to other users, us, or third parties.

4. User Content

4.1 Ownership

You retain ownership of content you create and submit through the App, including journey stories, comments, feedback, and images ("User Content"). By posting User Content, you grant HydrHealth a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, modify, display, and perform such content in connection with operating and improving the App.

4.2 Content Guidelines

You agree not to post User Content that:

  • Is false, misleading, fraudulent, or defamatory
  • Violates any third-party intellectual property rights (copyright, trademark, patent, trade secret)
  • Contains harmful, threatening, abusive, harassing, obscene, or hateful material
  • Provides medical advice or treatment recommendations
  • Promotes dangerous, unproven, or illegal treatments or products
  • Contains personal information of others without their consent
  • Violates any applicable federal, state, local, or international laws or regulations
  • Contains viruses, malware, or other harmful code
  • Is spam, advertising, or commercial solicitation

4.3 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at any time and for any reason, without notice. We are not responsible for User Content posted by you or any third party.

4.4 No Verification of User Content

User-generated journey stories, comments, and other community content are not verified, reviewed, or endorsed by HydrHealth. They represent the personal experiences and opinions of individual users and may not reflect medical facts or general outcomes. You acknowledge that you rely on such content at your own risk.

5. Medical Disclaimer (IMPORTANT)

PLEASE READ CAREFULLY:

  • The App does NOT provide medical advice, diagnosis, or treatment recommendations
  • All content is for informational and educational purposes only
  • Always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition
  • Never disregard professional medical advice or delay seeking it because of content in the App
  • If you think you may have a medical emergency, call your doctor or emergency services immediately
  • The App's tracking features are not diagnostic tools and should not be used to make medical decisions

By using the App, you expressly acknowledge and agree to the full Medical Disclaimer, which is incorporated by reference into these Terms.

6. Pro Subscription

6.1 Subscription Terms

Pro features are available through a recurring monthly subscription. Current pricing is $2.99 per month, subject to change with reasonable notice.

6.2 Billing

Subscription fees are billed in advance on a monthly basis through your device's app store (Apple App Store or Google Play Store). Payment is processed by the respective app store, and HydrHealth does not store or have access to your payment credentials or financial account information.

6.3 Automatic Renewal

Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

6.4 Cancellation

You may cancel your subscription at any time through your device's subscription settings. Cancellation takes effect at the end of the current billing period. No refunds will be provided for partial-month subscription periods.

6.5 Changes to Pricing

We reserve the right to change subscription pricing at any time. Any price change will be communicated to you through the App or email at least 30 days before the next billing cycle. Your continued use of the Pro subscription after the price change constitutes acceptance of the new price.

6.6 Pro Features

Pro features include, but are not limited to:

  • Access to Pro-exclusive community stories and articles
  • AI-powered nutrition summaries and personalized recommendations
  • Detailed nutrition metrics (e.g., oxalate, purine, sodium values)
  • Advanced diet guidance based on Dietary Reference Intakes (DRI) and Upper Tolerable Intake Levels (UL)

7. Intellectual Property

7.1 Our Content

The App and its original content, features, functionality, design, and layout (excluding User Content) are owned by HydrHealth and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the App for your personal, non-commercial use only.

7.3 Restrictions

You agree not to:

  • Copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from the App
  • Use the App or its content for any commercial purpose
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
  • Use automated systems (bots, scrapers, crawlers) to access or collect data from the App
  • Remove, alter, or obscure any proprietary notices, including copyright, trademark, or patent notices
  • Attempt to gain unauthorized access to any part of the App, other accounts, or computer systems
  • Use the App in any way that could disable, overburden, damage, or impair the App or interfere with any other user's use

8. Third-Party Services and Content

The App integrates with third-party services, including:

  • Supabase — database, authentication, and Edge Functions
  • Cloudflare R2 — object storage and CDN
  • RevenueCat — subscription management
  • Apple App Store / Google Play Store — app distribution and payments
  • AI providers (Alibaba Cloud Qwen / OpenAI) — AI-generated nutrition summaries
  • Resend — transactional email delivery

Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party services.

9. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES
  • WARRANTIES AS TO THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM HYDRHEALTH OR THROUGH THE APP WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HYDRHEALTH, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE APP
  • ANY DAMAGES RESULTING FROM ANY HEALTH DECISION MADE BASED ON CONTENT PROVIDED BY THE APP
  • ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • ANY DAMAGES RESULTING FROM ANY USER-GENERATED CONTENT OR THIRD-PARTY CONTENT
  • ANY PERSONAL INJURY, ILLNESS, OR DEATH RESULTING FROM RELIANCE ON APP CONTENT

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.

11. Indemnification

You agree to indemnify, defend, and hold harmless HydrHealth, its affiliates, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to or use of the App
  • Your violation of these Terms
  • Your User Content
  • Your violation of any rights of another party
  • Any health decision you make based on content provided by the App

12. Modifications to the App and Terms

We reserve the right, at our sole discretion, to modify, suspend, or discontinue the App or any feature at any time, with or without notice. We may also revise these Terms from time to time. The most current version will always be posted within the App or on our website. Your continued use of the App after any changes constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the App.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the App shall be resolved through:

  1. Informal resolution: You agree to first contact us at support@hydrhealth.com to attempt to resolve the dispute informally
  2. Binding arbitration: If informal resolution fails, disputes shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
  3. Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action

This provision does not apply to claims for injunctive or equitable relief regarding intellectual property rights.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and HydrHealth regarding your use of the App and supersede all prior or contemporaneous agreements and understandings.

16. Contact Information

For questions, concerns, or notices regarding these Terms, or if you believe your rights have been infringed, please contact us:

  • General support: support@hydrhealth.com
  • Privacy inquiries: support@hydrhealth.com
  • In-app: Me → Contact Support

We will respond to all legitimate inquiries within 30 business days.